I feel one of my major downfalls when I took on the job was that I got so overwhelmed by what needed to be done, I lost sight of the team/staff who were actually there to support me in my task. Whenever I stop focussing on what needs to be done, demanding this of the staff, and start instead to focus more on the person – connecting with them, making sure they are in sync with everybody else – the more they get done in a shorter amount of time.